Good Customer Support is essential to improve your product, increase customer loyalty and contribute to the growth of the company. Nabin has experience of over 4.5 years of working as a customer support representative and has interacted with more than 10,000+ customers. In his speech, Nabin will share his learnings and cover the following topics:
– Understanding the Importance of Customer Support
– Skills to learn as a Customer Support Representative (CSR)
– Benefits of Working as a CSR
– Some of the tools he uses to increase productivity
– Some helpful resources to learn more